How Managed Service Provider Can Help You Run a Secure Business
The technology rally is no more about the financial muscle to invest in latest digital platforms, it is more about sustaining the speed of changes that occur in the digital world and keeping your information secure at all times.
Data security after all is of paramount importance to technology companies and other industries. A data breach can hurt your bottom line as well as damage your image. However not many companies take the data breaches seriously. The situation is worse in small and medium sized enterprises.
Many a times small data security lapses go un-noticed or are ignored. These small lapses can cost the company in a big way. Burying your head in the sand is definitely not a good option for companies. Every company should embrace basic technical controls to keep business sensitive information safe.
Cyber-attacks can be prevented with the help of a robust Managed Service Provider Company. A managed service provider company provides information technology services on contract basis. Its business model primarily rests on three pillars – Manage, Monitor and Support. Proactive maintenance, systems monitoring, remote and onsite support are some of the tasks a managed service company does for a client.
Here are a few ways IT managed services companies can provide you robust and secure systems:
Framework to manage risk: MSPs have a well structured and tested framework to identify and manage cyber risks. After identification, MSPs can help you mitigate that risk with the help if advanced systems solutions and technology skills. Their strong firewall allows you to defend any cyber breach. Intrusion detection, data loss prevention and other protection systems make your organisation ready to fight the deadliest of the cyber challenges.
Superior IT infrastructure: MSPs invest in creating a world-class IT infrastructure. This is important to take care of a variety of problems and situations that a client may face related to information technology. It can range from need of more storage and cloud space, requirement of higher bandwidth for a particular promotion campaign or coming up with a digital innovation to fight the fierce competition. A robust IT infrastructure is surely the backbone of a reputed IT managed service provider
Employee education: Errors can happen even internally. An oversight or a faux pas by an employee can lead to a series of security failures. It is important to educate the employees of dos and don’ts of the internet handling. A cyber policy is a must for all companies. Your MSP can guide you in preparing a robust policy and implementing it across the organisation. It is extremely critical to sensitise the employees about the policy and make them understand the dangers of social engineering or phishing.
Quality of service: IT industry is such where an issue can come up without warning. A good managed service company will give you the ease of a round-the-clock service facility. You can dial in any time of the day and year and can be assured of a solutions immediately. When a client know that you are available for him all the time, he trusts you better and considers you as his true partner. A good service also gives your client to expand his IT services further to his customers and this leads to strengthening your relationship with the client. Undoubtedly a good and robust service team is extremely important differentiator for a managed service provider company.
Honest communication of data breach: This can be a bit tricky. How do you communicate to your partner that a data breach has occurred and some of your sensitive information is stolen. While this is more about actions taken after the data breach has occurred, it is important that you and your MSP be prepared for such a situation in advance. This will allow you to have a plan ready to combat any situation and protect your company’s image. For eg inform your partners about a cyber attack before they read it in next day’s newspaper. Involve your partners in finding the solution. Seek their support and address their queries if any related to the data loss.
A managed service provider company provides information technology network support and management services on contract basis. Proactive maintenance, systems monitoring, remote and onsite support are some of the tasks a managed service company does with ease for a client.
The services also offer cost benefit. You will spend a fixed monthly fee on the managed services companies. By opting for this you save on large capital expenditures that come with setting up in-house storage, security, network bandwidth, etc overheads.
IT managed service company also offers high flexibility to scale up when necessary or scale down and save cost when you need to consolidate. Excellent service support is an added advantage of working with a IT managed services partner. You can expect better continuity of service and a 24X7 service. The round the clock support ensures your company has a competitive advantage in the market.
You do not have to worry about IT security and compliance issues. MSPs have networks and data centres that are resilient to systems failures and security breaches. A reputed managed service provider has robust security and compliance practices to ensure that your firewall is always up to date and data is always protected.
At Collabera, our technical expertise remains our dominant strength. Our team of experts provides a unique blend of services to our clients in the field of Application Co-engineering Services, Network and Infrastructure Management, Big Data and Analytics, End User Services, Cloud COE, Agile Transformation and DevOps and Integrated PMO Services.
You can be assured of outstanding outsourcing experience with Collabera. Our services are cost effective, well researched, technically superior and extremely secure. We have client certified and secured proximity development centres in U.S. and APAC region that enable us to offer scalable, flexible and secure IT managed services. Collabera’s IT managed services allows clients to focus on their core competencies without worrying about smooth functioning of their IT functions.